Immediately after receipt, check your product near  the cargo officer that there is no damage in the product. If found in a determination at this stage, make sure  the cargo officer prepare "Damage Assessment Record" and return the product with the same shipment back. If you do not declare any official damage report  about the product , the product will be  considered receieved without any problem in good condition.

cane master's instruction:
they should be hung upright when not in use. It can be bent over time because it is made of wood.